Qatar National Bank Group - Oman

QNB2495 - Head of Centralised Operations Business Unit: QNB - Oman Division: International Banking Department: International Banking Country: Oman Closing Date: 09-Apr-2023 About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Role Summary: The incumbent will manage all the operational and services functions, including IT, Administration and core banking operation functions in the country to the highest level of service and quality. The incumbent is also responsible for providing required business services and infrastructural support to its various business partners to enable them to continually meet and exceed customer expectations. In addition, the position will be responsible for establishing and managing Operational Domain Hubs in accordance with the bank standards, as and when decided by Group Operations Management. The incumbent will provide strong support to the various business units and assume responsibility for the development, timely update of policies and procedures in line with the Group Policies and Procedures. He/she will also support the TOM (Target Operating Model) provided by Group Operations including the execution of operational controls and reconciliations and the support of special projects undertaken by the Group. Administratively, this position will report to the Country General Manager. Functionally he/she will report to Head of International Global Operation Support. This position may be called upon to deputise for the Country GM in their Absences. Role : Create Key Performance Indicators (KPIs) for performance monitoring and quality measurement purposes for the Branch Operations department/ unit and monitor their achievement on periodic basis. Lead and guide the Branch Operations department/ unit’s annual budgeting process. Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Liaise with Group Operation Division on operational matters, as and when required. Manage the relationship with the respective user departments and country GM to understand business needs/ requirements, and propose / develop new/ improved processes to satisfy business requirements. Ensure / finalize Service Level Agreements (SLAs) with all departments/ units to achieve improvements in turn-around time (TAT) which will also help increase external customer satisfaction. Provide feedback to Corporate/Retail Banking business units’ managers and, as appropriate, recommend course of action. Liaise with the Group’s internal/ external auditors and the Compliance function. In addition, provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time. Build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/objectives. Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and Risk Functions as and when required. Drive the establishment of any new branch(es) in assigned country from operational side. Establish and manage Operational Domain Hubs, once mandated Manage all of the operational aspects of QNB’s presence in the given country. Responsible for local IT, Operations, Security and Property. Ensure full compliance with all procedures including local Regulator and QNB practices. Responsible to ensure full adherence and compliance with TOM. Responsible for all “non-customer facing” aspects of the business. Ensure continuous system and quality enhancements by monitoring the respective activities and processes implemented and by keeping abreast of new methodologies and practices in order to improve the performance and ensure adherence to the turn-around times (TAT) mentioned in the SLAs and strive to better the same. Conduct periodic self-audits to ensure quality standards are maintained and refer issues to Group Operation and GM country. Recommend and implement the operations plans and objectives in line with the overall business plan. Manage human and processing resources and systems relationships to maximize quality and quantity of service while reducing costs. Responsible for managing external vendors within the assigned departments. Review internal control and regulatory requirements and modify affected operations programs/reports accordingly. Establish maintain and enhance communications with the appropriate line areas; may act as operations customer link to facilitate the flow of information, to develop the necessary support systems, and to ensure the achievement of business objectives. Analyse and keeps abreast of changes in internal control and regulatory requirements and may develop programs to ensure compliance. Contribute to business reengineering and continue improvement initiatives as and when required. Conduct periodic meetings with staff to discuss operational and/ or fraud related issues and provide training on pertinent topics. Responsible for monitoring and recommending training needs for the Branch Operations personnel. Proactively identify areas for professional development of self and undertake development activities Seek out opportunities to remain current with all developments in professional field Hold meetings with staff and assess their performance as well as the function’s overall performance on a regular basis Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, the QNB Country Compliance manual; Group Compliance Policies and Procedures (Anti Money Laundering & Counter Terrorist Financing, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). in accordance with the Branch Governance manual, contribute to and comply with the Branch’s Risk Framework, consider Risk Appetite and promote a positive Risk Culture: Understand and effectively perform your role under the Three Lines of Defence principle to identify, measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training provided by the Bank and attain and maintain the required levels of competence. Qualifications: University graduate preferably with a Major in Banking, Finance, Accounting, Economics or related field Masters preferred Minimum 15 years of relevant banking experience, preferably with at least 8 years in Operations banking at a managerial level within a highly rated international bank preferred. Excellent oral and written communication skills (including report writing) in English; with Arabic, French or applicable local language highly desirable Note: you will be required to attach the following: 1. Resume / CV Apply for this Vacancy Back to search page

qnb.sniperhire.net - 7 days ago

Islamic Development Bank - Jeddah, Saudi Arabia

The Director leads the (i) Strategy; (ii) Budget; and (iii) Corporate Performance and Results of Bank to ensure that the Bank’s strategy is reflected in an integrated corporate work plan and in departmental planning. S/he leads the effective and appropriate resource allocation across the Bank towards achieving strategic objectives and pillars in Member Countries (MCs) and non-MCs. Accordingly, the incumbent oversees the development and implementation of the IsDB Corporate Strategy, the formulation of IsDB's annual administrative and capital budgets and the monitoring of the Bank-wide corporate performance and development results The Director coordinates with all Business Units within the IsDB and relevant Business units of entities in strategy, budget and corporate performance & results matters to materialize the Group Synergy approach. S/he maintains relationships with Strategy, Budget, and Corporate Performance & Results functions of other MDBs to adopt best practices. The Director plays a prominent role in keeping the Bank as a development effectiveness-focused organization in line with its articles of agreements and policies. S/he is therefore responsible for ensuring that IsDB is highly credible within the global dynamic development arena. Under the guidance of the IsDB Group Chairman, Budget, Corporate Performance Management Committee and in liaison with the CEOs of the entities, the Director facilitates the institutional framework and processes for setting coherent Results-Based Management Framework (RBMF) within IsDB and across IsDB Group. It ensures the coordination and monitoring of the RBMF implementation within a cohesive IsDB Group synergized business strategy and in close collaboration with all concerned units. Strategy Planning and Management: Coordinate the development and implementation of the organizational Strategy and the related annual business work plans. Ensure that the Bank's strategic priorities are objectively cascaded down to all departments/ units into their work plans. Drive the development of the Bank’s Integrated Work Program based on consolidation of inputs of all BUs in the form of strategic priorities, budgetary allocation, and KPIs targets in close collaboration with the complexes’ leadership. Support the IsDB engagement with international institutions, and with global / regional bodies that focus on global development policies and themes that are of interest to IsDB Member countries. Direct the strategic alliance opportunities that can advance the Group’s policy objectives globally, and its vision of socio-economic development for its MCs. Advance the Group’s mission and deliver on obligations by contributing to targeted and timely high-impact policy and advocacy initiatives that promote effective and greater influence on issues critical to IsDB’s development objectives Provide advice to the Senior Management on the effectiveness of strategy implementation and on strategy foresights. Budget Management: Institutionalize the strategy-led budgeting process by implementing innovative budgetary applications, processes, and as per the best management accounting principles. Lead the provision of the annual budget framework for review by management committees (Budget, Corporate Performance Management Committee), and Board of Executive Directors; identifying opportunities for savings and redeployment; and providing feedback on implementation. Lead, in collaboration with the concerned Departments/units, the development and enhancement of the Bank's policies and procedures related to the budget and corporate performance to facilitate decisions on business and operations. Ensure that institutional budget submissions to the Board of Executive Directors (BED) include the operational plans and budgets prepared based on objective requirements. Incorporate the decisions of the Budget, Corporate Performance Management Committee prior to the clearance of the President and subsequent submission to the BED for approval. Present recommendations on maximizing cost efficiencies and reallocating resource expenditures to priority areas to ensure that budget resource allocation is linked to the work plans of the Bank from a utilization point of view and from the operational plan perspective. Develop Capital Expenditure rules, guidelines and procedures to facilitate the formulation of the IsDB Capital Expenditure Program for planning, monitoring and controlling the Bank's capital expenditure. Promote the implementation of tools for performance management Lead the development of periodic consolidated reports for IsDB Management and the BED on the Bank’s development effectiveness and corporate performance and results against the KPIs. Report on overall bank-wide portfolio performance, administrative work program and effective utilization of budget for the executive management in collaboration with all complexes. Corporate Performance and Results Management: Lead the development of IsDB and IsDB Group-wide RBMF as principal tool for strategy implementation, in alignment with the Bank’s strategy Develop Operational and Budget plans that reflects organizational objectives and incorporating the best industry practices of MDBs by working closely with all Complexes and entities. Lead the coordination with all BUs on setting annual KPIs and Targets and consolidation of performance and results on Bank wide basis Lead the development and issuance of progress reports, success stories on development effectiveness and bank-wide portfolio performance. Lead the development of a corporate performance dashboards. Strategic Stakeholders’ Management: Work directly with senior Management across IsDB Group, including President, Head of Complexes, CEOs and other strategic stakeholders as requested by the President. Work collaboratively with the Executive Office of the IsDB’s President and all relevant units to design, execute, and lead multiple teams through organizational change efforts of varying size and complexity. Present the quarterly management information reports for the senior management, BED and wider stakeholders in the form of progress reports on Re-aligned Strategy and its implementation efforts. Present recommendations to senior management on maximizing efficiencies and opportunities to priority areas ensuring resource allocations are aligned with IsDB strategic priorities and linked to the work plans. Knowledge Sharing and Capacity Development: Collaborate with MDBs specialized practice groups such as the IFI Strategy, Planning, Budgeting & Performance Management Network, to seek innovative concepts, ideas, techniques, etc. and adapt best practices from within the IFIs community. Engage actively with major international development partners in the areas of strategic foresight, development effectiveness, corporate performance, and results with the objective of bringing the best international practices to the IsDB and promote the Bank’s standing in the international development arena. Contribute to positioning IsDB as a credible and global development effectiveness that fosters positive impact Serve as a focal point and 'resource center' for all matters related to strategy, budget and corporate performance. Collaborate with Knowledge Solutions team in the IsDB Institute to ensure operational results are readily available for future use. Keep abreast of developments relating to corporate policies, guidelines and procedures and Strategies, Business Plans and Special initiatives as well as with best practices at other MDBs. Contribute to work of the Directorate of General Counsel to update the Operations Manual and DoA. Leadership, People and Culture Responsibilities: Demonstrate strong leadership at an institutional level with the objective of effective cascading of strategy, and of facilitating an approach to achieve Bank’s goals/objectives and an effective communication at a senior management level. Play an instrumental role in promoting a performance and results driven culture in the Bank via an active engagement with the Bank’s leadership and with its peers in other MDBs. Act as a convener for the Budget and Corporate Performance Committee by ensuring quarterly meetings as per the charter and informing the Committee about the strategy implementation, performance and results of the Bank in critical areas with the objective of improving efficiencies and effectiveness. Provide motivational and inspirational leadership for the Department and communicate direct reports on clear performance expectations. Manage the performance and resources of the Department through delegation of authority, setting stretch objectives and providing regular feedback on results at a department level, promptly addressing areas of underperformance. Monitor and assess the skills and capabilities of the Department and determine the actions needed to increase the Department’s performance. Support filling in key capability gaps through staff development and recruiting. Coach, mentor and develop the direct reports and the top high potential staff. Act as a role-model for the Department staff in issues related to IsDB's cultural model, values and leadership competencies and provide direction and support in times of change. Academic and Professional Qualifications: Master’s degree or PhD in Development Studies, Economics, Finance, Accounting, MIS, Business Administration or any related areas Professional certification in Strategy, Monitoring & Evaluation and/or Finance Management is a plus. Minimum 13 years of experience in development strategy, finance and/or corporate performance work preferably in an international / multilateral development sector (MDBs, UN, etc.). Relevant experience in Strategy, Budget, Performance Management, Results is preferable. 7+ years of MDBs managerial/ supervisory experience. Ability to identify and propose innovative and digital solutions to problems related to organization development Strong written and verbal communication skills in English. Ability to work under pressure. Team player, with an ability to manage and supervise junior and/or support staff or consultants, as required. Extensive knowledge of the global development, corporate finance, and development financing. Extensive knowledge of financial reporting, budgeting, corporate performance management and financial analysis. Ability to draw actionable steps from IsDB overall strategy. High degree of confidentiality and protection of sensitive information. Ability to maintain a rational and objective demeanour when faced with stressful or emotional situations. Ability to carry out performance evaluations at complex and direct report level. Ability to plans and prioritize tasks effectively. Influence others using rational arguments. Identify basis for compromise and reaches agreement. Consistently works to a high standard and looks for ways to improve current working practices and processes. English: Mandatory Arabic: Preferred France: Preferred

isdb.jobs - 20 days ago - 13 years of experience

Qatar National Bank Group - Kuwait

QNB2496 - Customer Service Officer Business Unit: QNB - Kuwait Division: International Banking Department: International Banking Country: Kuwait Closing Date: 13-Feb-2024 About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Role Summary: The incumbent is mainly responsible for providing efficient, friendly and quality service to customers; answering queries, providing information and guiding customers through various banking procedures; marketing the Group’s products and services and encouraging customers to increase their business with the Group. Role : Proactively market the Group’s products to increase sales volume and profitability, and to achieve or exceed set targets and goals. Strive to be mindful of Key Performance Indicators (KPIs) for branch customer service performance monitoring and quality measurement purposes. Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank. Act within the limits of the powers delegated to the incumbent and adheres to QNB policies Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations. Attends and resolves all customer queries at the branch within specified TAT to ensure customer satisfaction. Cross-sell products to customers and leverage on existing customer base to improve profitability while driving customer retention. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. Build and maintain strong and effective relationship with branch customers and all other related units of the Group to achieve goals/objectives. To assist customers in all their queries on the Divisions products/tasks and seek solution to their requests Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time. Build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/objectives. Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and Risk Functions as and when required. Act as the first point of contact for customers, especially for new customers, answer their queries and provide information about various products and services offered by the Group. Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc. Assist customers in filling out various forms and applications as requested such as opening an account; applying for an ATM, credit cards and cheque book; standing order instructions etc. Coordinate with tellers and branch operations staff on an “as is needed” basis to ensure smooth operations, and timely and friendly service delivery. Receive loan applications from customers and prepare the corresponding loan agreements, prepare Foreign Bills for Collection (FBC) requests, check dormant accounts, and approve customers’ signatures. Should be able to assume teller or branch operations staff responsibilities at peak times, or whenever necessary. Refer to the Customer Service Supervisor for any unresolved queries on transactions handled. Monitors the service standards operational in the branches and looks for creative ways to improve service delivery. Ensures compliance to internal service quality standards and compliance to audit requirements Possess working knowledge of branch customer service to carry out duties and responsibilities. Takes responsibility for self-development as well as acquiring skills and knowledge required to fulfilment of one's duties by proactively identifying areas for professional development of self and undertake development activities Seek out opportunities to remain current with all developments in professional field. Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, the QNB Country Compliance manual; Group Compliance Policies and Procedures (Anti Money Laundering & Counter Terrorist Financing, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). in accordance with the Branch Governance manual, contribute to and comply with the Branch’s Risk Framework, consider Risk Appetite and promote a positive Risk Culture: Understand and effectively perform your role under the Three Lines of Defence principle to identify, measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training provided by the Bank and attain and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Qualifications: University graduate (Bachelors degree) preferably with a Major in Finance, Banking, Economics, Mathematics, or Business Administration (related field of study) Proficient, typically a minimum of 0-2 years, experience related to branch customer service in a major banking institution. Awareness of branch customer service practices and regulations. Note: you will be required to attach the following: 1. Resume / CV 2. Passport-size photograph Apply for this Vacancy Back to search page

qnb.sniperhire.net - 7 days ago - 2 years of experience

Qatar National Bank Group - Qatar

QNB2497 - Senior Officer Service Quality Retail Business Unit: QNB - Qatar Division: Retail Banking Department: Retail Banking Country: Qatar Closing Date: 09-Mar-2023 About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Important: Please fill in the QNB - Application Form before proceeding with your Online Application Click Here to Download the Application Form: Step 1: Click the link above, Download the file, fill and sign the QNB - Employment Application Form & Relatives Degree Declaration Form Step 2: Attach the completed form when you reach the "Required Attachments" tab during this online application Important Note: Please write " N/A " or " None " or " لا يوجد " incase there are no relatives working for QNB and sign Please be sure to apply accurate information to the form Please be sure to sign all the pages and correctly write the date Kindly fill the linked application and add to the 'Attachments' tab named "QNB Application Form" Job Purpose Summary: The incumbent will assist the Manager - Service Quality (SQ) in developing and implementing the service quality plan/ initiatives for Retail Banking in order to continuously improve the quality of service imparted to retail customers and thereby provide a competitive edge to the Group over its competitors. Essential Duties & Responsibilities by Dimensions: Shareholder & Financial: Assist the Manager - Service Quality in the development and implementation of the Group’s Service Quality strategy/ plan. Assist the manager- Service Quality in his efforts to keep customer attrition to a minimum and improve usage of the Group’s products and services by ensuring high standards of service quality, thereby resulting in growth in business. Provide inputs to the Manager - Service Quality in the creation of Key Performance Indicators (KPIs) for monitoring service quality efforts/ initiatives and monitor their achievements on a periodic basis. Customer (Internal & External): Assist in Liaise on continual basis with the other related units/ departments within the Group to obtain information regarding customer feedback/ complaints on timely basis. Assist in Maintaining an Internal and external surveys covering all departments / the customers to know how internal customers are satisfied with the services provided by QNB - Analyze all customer complaints and find the corrective action to resolve it. Internal (Processes, Products, Regulatory): Assist the Manager Service Quality in the development and implementation of service quality standards in line with applicable best practices and regional considerations. Assist in Identifying & analyzing route cause of all repeated issues and work on reviewing existing and new process Assist in Reviewing the resolution of complains (TAT) and find ways to resolve the high TAT transactions. Assist the Manager - Service Quality in his mission to evaluate and improve service quality levels on continual basis by: Conducting mystery shopping surveys and other checks on unannounced basis to monitor branch/ unit performance against the established service quality standards and reporting the results to the Head Service Quality. Assist in finding solution for route cause and analyze all issues raised through reports and work on upgrade Service Delivery Standard. Channeling customer feedback to the business and distribution units through manager- Service Quality on timely basis and thereby assist in the continuing improvement of relevant products, procedures and services. Assist the Manager - Service Quality in ensuring that the latest trends/ tools/ methodologies in service quality are continually analyzed and reflected in the Group’s service quality efforts, to the extent applicable. Learning & Knowledge: Possess good knowledge of service quality related issues, standards and the latest trends with respect to measurement/ assessment of service quality. Assist in staff training (especially front-line personnel) on service quality related standards, matters and initiatives, including the latest tools/ trends in conducting service quality checks. Note: you will be required to attach the following: 1. Resume / CV 2. QNB Application Form 3. CV - Resume 4. Qatari ID 5. Passport Copy 6. Education Certificates - Degree 7. Other Apply for this Vacancy Back to search page

qnb.sniperhire.net - 6 days ago

Qatar National Bank Group - Qatar

QNB2488 - Officer Domestic Collection (Qatari Nationals Only) Business Unit: QNB - Qatar Division: Retail Banking Department: Retail Banking Country: Qatar Closing Date: 31-Jan-2023 About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Important: Please fill in the QNB - Application Form before proceeding with your Online Application Click Here to Download the Application Form: Step 1: Click the link above, Download the file, fill and sign the QNB - Employment Application Form & Relatives Degree Declaration Form Step 2: Attach the completed form when you reach the "Required Attachments" tab during this online application Important Note: Please write " N/A " or " None " or " لا يوجد " incase there are no relatives working for QNB and sign Please be sure to apply accurate information to the form Please be sure to sign all the pages and correctly write the date Kindly fill the linked application and add to the 'Attachments' tab named "QNB Application Form" Job Purpose Summary: The incumbent will be primarily responsible for taking prompt action on overdue retail facilities by initiating verbal/ written contact with errant borrowers with a view to progressively reducing overdue balances. Essential Duties & Responsibilities by Dimensions: Shareholder & Financial: To comply with approved retail collections strategy to achieve/ exceed assigned targets. Ensure the shortest turnaround for collecting overdue amounts in order to have a progressive reduction in the overdue amounts for the buckets allocated. Proactive steps to collect the overdue amounts for the lower-end buckets (representing one or two installments overdue), on timely basis in conjunction with the Branch Managers to prevent the amounts from moving to the higher-end buckets. Ensure the delinquency ratio to never exceed 25% of the lending portfolio for all Retail Banking products Ensure recovery of 20% from the total provisioned portfolio Customer (Internal & External): Make prompt contact with errant customers at an early stage to prevent accumulation of overdue balances by using the suitable scripts based on customer’s risk rating and ensure customer is being handled fully and reduce the chances of referring them to your superior Attend to customer enquiries relating to loan defaults and keeping complaints to the minimum. Advise the H/O Collection about potential problematic cases/ slow paying accounts with supportive documents of all activities done Advise the H/O Collection about the following cases along with customers documents and supportive documents of all activities done: Escaped Terminated Deceased Uncommitted to pay Repossess and sell collaterals Fraud cases Support H/O collection in liaising with the personnel from the external debt collection agencies, if requested. To achieve 1,000 successful contacts per month with errant customers. Internal (Processes, Products, Regulatory): Generate a report for delinquent customers showing details of their accounts and prior to contacting the customer, to fix internal issues, if any caused the delinquency. Ensure policies/ procedures and related processes pertaining to the retail collections function are in place which includes guidelines for initiating contact with the errant customers (verbal/ written reminders) Ensure the performance and work progress is complying within the given collection strategies and procedure. Provide a daily activity report to the H/O Collection showing number of contacts, hapless cases, successful contacts, successful recoveries Attend meetings with H/O Collection and assess their performance/ resolve their concerns and issues Suggest process improvement and implementation Learning & Knowledge: Possess good working knowledge of the retail collection systems installed for handling retail collections. Knowledge of the regulatory pronouncements pertaining to collections as well as the internally applicable policies/ procedures. Possess a good knowledge of the entire collection process. Note: you will be required to attach the following: 1. Resume / CV 2. QNB Application Form 3. CV - Resume 4. Qatari ID 5. Passport Copy 6. Education Certificates - Degree 7. Other Apply for this Vacancy Back to search page

qnb.sniperhire.net - 5 days ago

Qatar National Bank Group - Saudi Arabia

QNB2501 - Head Teller Business Unit: QNB - Saudi Arabia Division: International Banking Department: Retail Banking Country: Saudi Arabia Closing Date: 31-Dec-2022 About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Role Summary: you will execute complex transactions involving the receipt or disbursement of money to branch customers and records transactions in accordance with well-defined policies and procedures. in addition, you'll be responsible for managing and training the team of tellers to deliver cash related services to customers over the counter in an efficient, courteous and error-free manner. Role : Assist Branch Manager to implement strategies and plans of the branch to achieve all volume, revenue, profit targets. Lead branch cash and other teller-related transactions in a timely and efficient manner to facilitate achievement of pre-approved branch targets. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. Verifies cash drawer and accepts various types of payments. Train or coach new or less experienced tellers. Manage counter loads by assessing the over the counter situation and distribute the load accordingly to reduce customer waiting periods. Overall responsibility for all transactions processed within the teller area and for safe custody of the cash. Ensure that tellers process transactions (cash, checks, remittance requests, utility bills, credit card payments etc.) in compliance with the approved policies/ procedures and the applicable regulatory guidelines. Authorize transactions that exceed the individual teller’s authority but are within the authority delegated to the incumbent. Authorize issuance of demand drafts/ managers cheques within the limits of the authority delegated to the incumbent Liaise with the personnel responsible for transportation of cash to/ from central vault to ensure timely availability of cash at all times while at the same time avoiding excess cash holdings. And also oversee cash transfers from/to Tellers, branch vault and ATMs. Review the teller end of day reports against the source documents to ensure accuracy and completeness of processing. Conduct counts of the cash/ other valuables in the vault against the documentary records. Resolve instances of excess/ short cash noted in accordance with the duly approved policy/ procedures. Ensure all clearing items and remittance requests received from customers are forwarded to the concerned department/ unit within Group Infrastructure without delay for processing. Identify suitable opportunities to cross-sell products or services offered to customers. Qualification: University Degree or Diploma Team management experience Minimum of 2 years as team leader and at least 4 years as a teller / cashier within a related financial institution Additional required skills: Keen eye for details. Personal integrity and self-management. People relationship skills and awareness of risk management concept and practices. Ability to make decisions and follow through with initiatives. Good problem solving and decision making skills. Ability to work with staff from diverse cultural backgrounds Note: you will be required to attach the following: 1. Resume / CV 2. Passport-size photograph Apply for this Vacancy Back to search page

qnb.sniperhire.net - 1 day ago - 2 years of experience

Qatar National Bank Group - Qatar

QNB2499 - Relationship Officer - Commercial Banking Business Unit: QNB - Qatar Division: International Banking Department: Corporate Banking & Financial Institutions Country: Qatar Closing Date: 18-Feb-2024 About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Role Summary: The incumbent is primarily responsible for providing effective support to the Commercial Banking Sector by providing relationship management support to customers. The incumbent will be responsible for proactively assisting in managing client relationships (within the delegated authority), preparation of credit proposals and maintaining all Commercial Banking Sector documentation after receipt, in accordance with QNB credit policies and procedures. Role : Develop and manage on day-to-day basis potential target name corporate customers and assigned portfolio of existing customers to meet assigned financial and non-financial targets, in compliance with established QNB credit policies, procedures and standards. Maintain high credit documentation standards, including but not limited to updated policies / procedures and compliance with the same. Prepare comprehensive credit proposals for new / prospective customers that adequately address all relevant risk factors and satisfy minimum acceptable standards of QNB corporate credit. Obtain all requisite facility and account documentation to ensure each customer’s file is current with valid legal documentation to secure / protect the Bank's interests including but not limited to the Articles of Association and any amendments thereto, financial statements for a minimum of 3 years, the company's annual report to its shareholders (publicly held companies only), Commercial Register, list of authorized signatories, corporate client details (name, type of business, shareholders etc.) and details on the credit request and amount. Maintain the timely review of Commercial Banking Sector credit applications and documents within set turn around time, in coordination with Credit Risk. During the annual review exercise, the incumbent is expected to participate in the identification of changing circumstances to assess risk and mitigating actions. Prepare comprehensive credit reviews for existing portfolio customers that adequately address all relevant and current risk factors and the latest developments in the industry, market and business and Identify and timely report on all red flags and early warning signals on potentially problematic accounts / relationships. Maintain the Commercial Banking Sector records and organize and maintain corporate banking customer files. Monitor QNB Commercial Banking Sector credit positions for full compliance with set limits and QNB’s Investment and Credit Strategy. Support in the preparation of periodic Management and Business Information reports to the Head of Commercial Banking Sector and to other executive management of the Group to appraise them about the unit’s performance and the assigned portfolio of clients. Spread the financial statements on assigned software while assessing the credit risk related to each client and identify mitigating actions/ controls. Draft financial analysis for assigned clients to measure its performance and capacity of repayment. Qualifications: University graduate with up to 2 years relevant experience in the banking industry, preferably with local / Gulf experience. Well-informed of the market competitive structure, industry practices and any regulations for the corporate banking client segment. Good people relationship and credit documentation skills and awareness of risk management concept and practices. Good oral and written communication skills in English and Arabic (preferred). Understanding of the relevant laws, regulations and practices pertaining to Corporate Banking products. Good knowledge in financial statements and ratios relevant to corporate banking. General understanding of underlying risks of each industry Personal integrity and self-management. Note: you will be required to attach the following: 1. Resume / CV 2. Passport-size photograph Apply for this Vacancy Back to search page

qnb.sniperhire.net - 6 hours ago

Qatar National Bank Group - Qatar

QNB2486 - Copy of Senior HRMS and MIS Officer Business Unit: QNB - Qatar Division: Human Capital Department: Human Capital Country: Qatar Closing Date: 13-Jan-2023 About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Role Summary: Responsible for the operational effectiveness of the automated HR systems, and the on-going support of Oracle HRMS/IPMD and other HR technology systems and applications. Key contributor to planning and testing system upgrades and changes and the creation of standard and/or specialized MIS HR reports. Supports payroll, compensation and benefits, recruitment, salary administration, and the provision of statistical data and reports Maintain and monitor HC Budget, Business Plans, HC Projects update and follow-up and manage IPMD/system parameters. Role : Essential Duties & Responsibilities by Dimensions: A. Shareholder & Financial: - Key contributor to the development and implementation of HRMS system and the analysis of business requirements. - Plays key role in HRMS system improvements/ enhancements/ upgrades in coordination with IT & HC. - Provides inputs in setting the budgets for HRMS and other electronic HR systems including system and software investment costs, licensing and system maintenance fees, upgrades/enhancements, system training. - Prepares and provides relevant MIS reports covering Key Performance Indicators (KPIs) for performance monitoring of HR Dept. - Maintains Monthly, Quarterly, and Annual Business Plan updates for HC projects. - Assists in monitoring the HR budget in line with QNB budgetary control practices. Prepares regular HR Budget utilization MIS reports. B. Customer (Internal & External): - Maintains and updates the database on Organization structure and positions, using the QNB hierarchy and on a need basis corrects reporting lines and levels. - Ensures staff and management requests with regards to HRMS system issues are attended to and are timely and accurately processed. - Provide timely and accurate information to the external and internal auditors and the compliance function, as and when required. - Actively participate in the development and implementation of other electronic HR processes such as OLM, i-Recruitment etc. - Assists in the uploading of Divisional Business Plans on IPMD and updates progress on monthly basis. - Provides accurate and timely HR MIS reports requested by business. - At the instruction of the Head of HRMs & MIS works with IT dept to coordinate and monitor system development requests. C. Internal (Processes, Products, Regulatory): - Maintains accuracy, consistency & security of information within the HR systems; reports process failure errors in order to ensure efficient and smooth human resources processes. - Compiles statistical information and prepares reports related to manpower, turnover, payroll, recruiting, position classification, compensation, training, promotions history, position history, exit. - Provides assistance with HRIS network maintenance by adding or deleting users and retaining system security. - Serves as a functional and reporting expert to the HR Dept in matters relating to the HRMS system and data integrity, solving systems-related problems and recommneds necessary system changes. - Key contributor to the HR Dept automation projects by providing systems, administrative and research support. - Ensures data integrity and accurate MIS reporting - Provides inputs in the analysis and resolution of system problems, ensuring smooth implementation of updated versions, testing of changes, current documentation and assists in systems training for HR staff members. - Ensures security of the HRMS and MIS systems and data protection requirements are complied with and monitored. - Leads the technical analysis and issue resolution of HRIS system problem and data issues. - Contributes to the design, planning, documentation, and implementation of process optimization. - Reports violation of HR systems access to ensure data integrity and accuracy across various HR systems - Supports the QNB Intranet portal (posts, updates and maintains HR content). - Prepares progress reports against the HR Dashboard and HR KPIs. - Supervises the preparation of HR MIS reports for Group divisions and depts. - Assists in monitoring HR Projects and prepares project progress reports. - Updates the IPMD system and ensures system functionality, stability, hierarchy and reporting accuracy. - Assists the Head of HRMS to upload the IPMD PLB Matrices on an annual basis - Prepares and distributes IPMD progress reports (Mid and End Yr) - Maintains a log of HR staff access rights to the HR information system. - Supports HR generalists and specialists with MIS and business planning data - Assist in the mapping, standardization and automation of HR processes. - Assists in the maintainance and operational efficieny of interfaces both intra- and inter-HR systems D. Learning & Knowledge: - Good knowledge of MS Office tools including word processing, and spreadsheet software, together with knowledge of database fundamentals and strong knowledge and demonstrated use of HR systems - Possess good knowledge on HRMS administration and related risks together with a good knowledge of operations and related controls. - Identifies and acts to enhance professional development - Good knowledge of principles/practices of computer science and HRMS & MIS systems - Knowledge of Reportnet, Access and/or other reporting tools - Understands operational characteristics of installation, troubleshooting and maintenance of information systems - Understands principles and practices of HRMS software troubleshooting - Provides functional input to the technical team for data conversions, system extract and other custom designing processes. - Demonstrates good research skills to stays up-to-date with new developments in HR technology. - E. Other: - Ensure high standards of confidentiality to safeguard sensitive information:  Employee related information and data  HR Policy related information  Payroll, compensation and benefits information  Commercial information. Qualifications: University business graduate (specialization in Human Resources or IT is preferred). Three years of relevant work experience preferably with a local/Gulf bank entailing responsibilities with HRMs and MIS systems Experience with Oracle; SAP; People Soft Required Special Skills: Full competency with HRMS applications and extensive knowledge of HR software. Ability to contribute to the work of project teams engaged in HR system improvement. Ability to set priorities, and deliver multiple data/ reports simultaneously while working under pressure to meet deadlines. Ability to manipulate, process and synthesize data and reports Ability to read, analyze, and understand HR related documents. Ability to exercise considerable judgment and discretion Strong oral and written communication skills in English and Arabic (preferred). Note: you will be required to attach the following: 1. Resume / CV 2. Passport-size photograph Apply for this Vacancy Back to search page

qnb.sniperhire.net - 1 month ago

Islamic Development Bank - Jeddah, Saudi Arabia

i) provide specialized support and expertise to Country Operations Managers, Operational Team Leaders (OTLs), Project Management Specialists and Executing Agencies (EAs) in the Regional Hubs in identifying, mainstreaming and monitoring social safeguard aspects/concerns in Bank operations during the identification, preparation, appraisal, implementation, and completion stages (throughout project lifecycle) through providing social safeguards; (ii) support to the Bank-funded projects and programs and/or integrating positive aspects of social safeguards in both private and public sectors; (iii) Provide support and report to the ESS Lead to coordinate the operationalization and implementation of IsDB's environmental and social safeguards (ESS) policy; (iv) ensure incorporation of necessary social safeguards, issues, or components as appropriate and improve projects sustainability and quality-at-entry in the relevant sector; and (v) assess social safeguard risks and developing appropriate management frameworks, conducting negative social impact assessments, and leading stakeholder consultation processes. Strategic and Operational Planning and Implementation: • Contribute and participate in project appraisal, design as well as processing and approval process as team member along with relevant regional hub to ensure that social issues have been adequately addressed and that the project is in compliance with the Bank’s ESS policy. • Contribute and participate in in Member Country Partnership Strategy(MCPS) formulation, country dialogues and engagements with relevant departments at HQ and regional hub. • Contribute and participate in the development of strategic policies, plans, guidelines, analytics, and other products related to social safeguards and aspects within the Women & Youth Empowerment and civil society engagement practices and with other Global Practices in Director General – Global Practices and Partnerships Complex. • Co-lead Communities of Practice (CoP) relevant to ESS (and more particularly social safeguards) and other social issues including negative impact of gender, social exclusion which entails providing intellectual leadership on positioning the Global Practice (GP) internally and externally in relevant domains. • Provide advice and guidance on major or sensitive matters relating to social impacts and risks during implementation. • Lead the global practices work on social safeguards and benefits, identifying staff and learning needs and setting competencies and standards for their global, regional and country-specific solution areas. • Design adequate mitigation measures address the negative social impact of the Bank’s interventions. • Develop and review of social instruments, checklists, guidelines, and tools relevant to the implementation of ES safeguard • Lead the delivery of selected global engagement products on social safeguards and co-benefits, and when needed, directly lead and participate in country dialogues and deliverables (child protection, Gender Based Violence (GBV), Sexual Exploitation and Abuse (SEA), social inclusion, land acquisition, compensation and social risk assessments, in addition to capacity building workshops in the Member Countries. Safeguard Policy and Compliance Monitoring: • Undertake the monitoring of social safeguards policy compliance of IsDB projects during implementation. • Identify, and report on projects with high social safeguards including negative social impact, gender, and civil society engagement sensitivity. • Participate in safeguard policy/Bank Procedure (BP) review and update as needed and contribute to the Bank consultation and submission approval process, taking the lead on social safeguards aspects • Contribute and facilitate as needed liaison and contact with clients, civil society organizations non-government organizations (NGOs), development partners, and within IsDB, including coordinating responses to NGOs’ complaints. • Ensure that the social safeguard requirements are properly reflected in the procurement plan and other important deliverables of the Bank • Support in taking charge of public information and disclosure initiatives. • Build and maintain strategic partnerships with other leading works on safeguards within the IsDB and Academia, MDBs and other key partners, outside IsDB, on relevant research/analysis, events, and outreach. Capacity Building: • Identify, assess, and monitor overall capacity building needs on social safeguards and benefits within the Bank, including Regional Hubs, and among clients. • Develop and administer as needed technical assistance (TA) and other training programs for capacity building of the necessary social safeguards. Strategic Partnership: • Work, in coordination with the Social Development clusters and others, on the leading work on social safeguards and benefits within the IsDB, and academia, MDBs and other key partners, outside IsDB, on the relevant research/ analysis, events and outreach. • Liaise with the MDBs, finance institutions, such as MDB Working Group on Gender, Civil Society Engagements and other relevant institutions and coordinate fundraising for the relevant IsDB projects with strong social benefits. In addition, prepare approach papers, reports and statements on the rationale and activities to be supported by donor funds. Knowledge Sharing & Innovation: • Track external issues and processes relevant to the best practices in social safeguards. Keep abreast of external developments and provide technical support to management on engagement in key external processes on these issues. This includes, but not limited to, IsDB partnership with specialized UN agencies, multilateral development banks, civil society organizations and bilateral finance institutions. • Coordinate forums for knowledge generation, exchange and dissemination on issues of social safeguards across the bank functions (with relevant GPs and Regional Hubs). • Coordinate knowledge generation and advisory on social safeguards with external stakeholders of relevance to IsDB’s activities, but not limited to, Member Country agencies, IFIs, think tanks and consultants. • Lead and work with safeguards team to identify areas of work beyond safeguards where social safeguards and inclusion may be catalyzers for new lending products. • Contribute significantly to activities for advocacy, dissemination and knowledge building relating to IsDB’s ESS policy, with a special focus on social safeguards. Reporting & Communication: • Contribute to the preparation of progress reports on thematic related activities in compliance with the Bank rules and procedures. Academic and Professional Qualifications: • Bachelor’s degree in social development, Gender, development studies, social policies, economists, or any related field. • Higher Degree (Master’s/PhD) preferred. • Minimum 8 years of relevant experience (of which 4 years are in a developing country context. • Demonstrable knowledge and experience of the social safeguards policies/standards, procedures and practices. • Demonstrable professional experience in Environmental & Social Assessment (ESA), namely in preparing and implementing relevant social safeguards instruments, including child protection, Gender Based Violence (GBV), Sexual Exploitation and Abuse (SEA), social inclusion, land acquisition and compensation, lifecycle analysis, emergency response plans. • Experience working with IFIs/Development Agencies/Multilateral Development Banks preferred. • Demonstrable analytical skills to assess institutional and country capacity and to design / review practical arrangements for implementing complex projects’ social l safeguards aspects. • Demonstrated ability to contribute to high-level analytical work and policy dialogue in IsDB Member Countries. • Planning & organizing / project management skills • Analytical thinking • Problem solving • Sound knowledge of social development financing • Report Writing skills. • Presentation Skills. • MS Office skills. English ( Mandatory ) Arabic (Preferred) French (Preferred)

isdb.jobs - 27 days ago - 4 years of experience

Islamic Development Bank - Jeddah, Saudi Arabia

i) provide specialized support and expertise to Country Operations Managers, Operational Team Leaders (OTLs) , Project Management Specialists and Executing Agencies (EAs) in in the Regional Hubs in identifying, mainstreaming and monitoring environmental and safeguard aspects/concerns in Bank operations during the identification, preparation, appraisal, implementation, and completion stages (throughout project lifecycle) through providing environmental safeguards support to the Bank-funded projects and programs and/or integrating environment and nature-positive activities in both private and public sectors. (ii) ensure incorporation of necessary environmental safeguards or components as appropriate and improve projects sustainability and quality-at-entry in the relevant sector. (iii) Provide support and report to the ESS Lead to coordinate the operationalization and implementation of IsDB's environmental and social safeguards (ESS) policy. (iv) contribute to the evaluation, improvement and dissemination of IsDB’s ESS policy; and (v) contribute to the formulation, development and effective implementation of IsDB’s strategic initiatives relevant to ESS including knowledge products, capacity building activities, and provide high level advisory, guidance and tools to the Regional Hubs and Member Countries. Strategic and Operational Planning and Implementation: • Contribute and participate in project appraisal, design as well as processing and approval process as team member along with relevant regional hub. Lead provision of input on environmental aspects (including safeguards and co-benefits identification). • Contribute and participate in Member Country Partnership Strategy (MCPS) formulation, country dialogue and engagements with relevant departments at HQ and regional hub. • Lead in the development of strategic policies, plans, guidelines, analytics and other products related to environmental safeguards and aspects within the climate change and environment division and with other Global Practices in Director General – Global Practices and Partnerships Complex. • Co-lead Communities of Practice (CoP) relevant to ESS (and more particularly environmental safeguards) and environment/biodiversity, which entails providing intellectual leadership on positioning the Global Practice (GP) internally and externally in relevant domains. • Provide advisory on GPs work on environmental safeguards and cobenefits, identifying staff and learning needs and setting competencies and standards for their global, regional and country-specific solution areas. • Provide expert advisory on the delivery of selected global engagement products on environmental safeguards and co-benefits, and when needed, directly lead and participate in country dialogues and deliverables (such as those related to UN Convention for Biodiversity or Desertification), in addition to capacity building workshops in Member Countries. Safeguard Policy and Compliance Monitoring: • Lead the monitoring of environmental safeguards policy compliance of IsDB projects during implementation. • Identify, and report on projects with high environmental safeguards sensitivity. • Participate in safeguard policy/Bank Procedure (BP) review and update as needed and contribute to the Bank consultation and submission approval process, taking the lead on environmental safeguards aspects. • as needed liaise with clients, non-government organizations (NGOs), development partners, and within IsDB, including coordinating responses to NGOs’ complaints. • Support in taking charge of public information and disclosure initiatives. • Build and maintain strategic partnerships with other leading works on safeguards within the IsDB and Academia, MDBs and other key partners, outside IsDB, on relevant research/analysis, events and outreach. Capacity Building: • Identify, assess, and monitor overall capacity building needs on environmental safeguards and co-benefits within the Bank, including Regional Hubs, and among clients. • Develop and administer as needed technical assistance (TA) and other training programs for capacity building. Strategic Partnership: • Work, in coordination with the Climate Change and Environment Division and others, on the leading work on environmental safeguards and cobenefits within the IsDB, and academia, MDBs and other key partners, outside IsDB, on the relevant research/ analysis, events and outreach. • Liaise with the international climate/environment finance institutions, such as International Climate Initiative (IKI), Green Climate Fund (GCF), Global environmental Facility (GEF) and other relevant institutions and coordinate fundraising for the relevant IsDB projects with strong environmental cobenefits. In addition, prepare approach papers, reports and statements on the rationale and activities to be supported by donor funds. Knowledge Sharing & Innovation: • Track external issues and processes relevant to the best practices in environmental safeguards. Keep abreast of external developments and provide technical support to management on engagement in key external processes on these issues. This includes, but not limited to, IsDB partnership with specialized UN agencies, multilateral development banks, bilateral finance institutions. • Coordinate forums for knowledge generation, exchange and dissemination on issues of environmental safeguards across the bank functions (with relevant GPs and Regional Hubs). • Coordinate knowledge generation and advisory on environmental safeguards with external stakeholders of relevance to IsDB’s activities, but not limited to, Member Country agencies, IFIs, think tanks and consultants. • Work with safeguards team to identify areas of work beyond safeguards where environmental safeguards and environmental sustainability may be catalyzers for new lending products. • Contribute significantly to activities for advocacy, dissemination and knowledge building relating to IsDB’s ESS policy, with a special focus on environmental safeguards. Reporting & Communication: • Contribute to the preparation of progress reports on thematic related activities in compliance with the Bank rules and procedures. Academic and Professional Qualifications: • Bachelor’s degree in Environmental Sciences/Management (Natural Resource Management, Geography, Biology, Ecotoxicology, Agricultural Sciences, Environmental Management, etc.) or any related field. • Higher Degree (Master’s/PhD) preferred. • Minimum 8 years of relevant experience (of which 4 years are in a developing country context) • Demonstrable knowledge and experience of the environmental safeguard’s policies/standards, procedures and practices. • Demonstrable professional experience in Environmental and Social Assessment (ESA), namely in preparing and implementing relevant environmental safeguards instruments, including Strategic Environmental and Social Assessment (SESA), Environmental and Social Impact Assessment (ESIA), Environmental and Social Management Framework (ESMF), Environmental and Social Management System (ESMS), Resettlement Action Plan (RAP), Environmental and Social (ES) Audit, Hazard and Risk Assessment, lifecycle analysis, emergency response plans. • Experience working with IFIs/Development Agencies/Multilateral Development Banks preferred. • Demonstrable analytical skills to assess institutional and country capacity and to design / review practical arrangements for implementing complex projects’ environmental safeguards aspects. • Demonstrated ability to contribute to high-level analytical work and policy dialogue in IsDB Member Countries. • Planning & organizing / project management skills • Analytical thinking • Problem solving • Sound knowledge of Environment Finance. • Report Writing skills. • Presentation Skills. • MS Office skills. English ( Mandatory ) Arabic (Preferred) French (Preferred)

isdb.jobs - 27 days ago - 4 years of experience