Etihad Airways

Etihad Airways - UAE

Synopsis To direct all government relations functions relating to visa services, security clearances, ADAC Airport Passes, maintain a solid relationship with governmental stakeholders (Immigration, CID, Police, State Security, and Airport Authorities) and ensure a streamlined processing of all applications in compliance with all UAE government rules and regulations. Accountabilities • Manage the Quality controls and verification of all documents typed for ADAC airport authorities, such as Airport pass. • Manage the quality control and verification of all documents submitted for Corporate ID, Residence visa and Security clearance applications. The Manager will be the authorized to approve applications, hence, must ensure that they are correct with all supporting documents prior to handing it to the Government Relations Representatives for submittal & processing with the relevant authorities. • Provide expert advice and interact with line management and employees to ensure proper guidance is provided to employees on all pass related matters. Take ownership and resolve all matters relating to arising pass, security clearance issues and escalate any unresolved matters beyond your control with the Senior Management of the Government Relations department. • Manage and deliver the punctual and effective processing of documents for Airport pass and security clearance as per the SLA. • Maintain strong relationship with governmental stakeholders, ADAC, CID, and Police, to ensure a streamlined processing of all Contractor & EAG pass applications. • Work closely with the relevant stakeholders and other departments and act as a focal point to deal with all Airport pass related matters (New, Renewal, Cancellation, Adding Areas, etc.). Education & Experience • Minimum of Bachelor’s degree is required. • Preferably a minimum of 6 years’ experience in a similar position. • Minimum of 5-7 years’ experience in the same field with a minimum of 2 years in managerial position. About Etihad Airways Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands. Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.

etihad.com - 29 days ago - 5-7 years of experience

Etihad Airways - Abu Dhabi, UAE

Purpose Etihad is planning to undertake a largescale migration of its Passenger Service System (PSS) in March 2023. Given the complexity of such an undertaking it is vital to ensure continuity of IT operations in the build up to, and during cutover. The IT Operations Manager will be a single point of contact for the Service Management & IT Operations (SM & IT Ops) department for all project management activity related to the migration. Accountabilities Planning Develop, maintain, and execute the SM & IT Ops Cutover Plan. Lead planning workshops to document and capture the tasks to be undertaken Engaging with the wider PSS program to ensure their activities are aligned and responsibilities are clear Proactively manage the resolution of planning choices, conflicts, and ambiguities Understand impact on daily operations factoring in peak loads and change freezes. Governance Communicate progress against the plan in line with the required program cadence (e.g., daily stand-ups, PI planning, retrospectives) Responsible for project compliance aligning with the Project Management Office (PMO) requirements and to ensure operational governance. Maintain the risk and issues register relating to the service transition activities ensuring the timely treatment of those items and escalation when necessary. Execution Participate in the dress rehearsals in the months leading up to cutover to establish detailed runbooks to be used during cutover. Forecast demand such that there is sufficient BAU capacity to deliver the required solutions Ensure artifacts related to ongoing Operations are updated as required Education & Experience Demonstrable experience of a similar role, for a similar cutover scenario Understanding of technology, integrations and their applicability to the services provided and the impact of the choices being made. Previous experience highlighting effective stakeholder management across multiple streams, products and teams. Be a good communicator at all levels, across organisational and cultural boundaries, with excellent verbal and written skills (English) Planning and organisational skills with proven experience in the practical use of Microsoft Tooling; Teams, Project, PowerPoint & Visio About Etihad Airways Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands. Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.

etihad.com - 29 days ago

Etihad Airways - Abu Dhabi, UAE

Synopsis The Licensed Aircraft Engineer reports to the Duty Manager Line Maintenance and performs all required maintenance activities and certifications in accordance with EY authorization policy. To supervise Aircraft Engineers and Technicians in all aspects of maintenance carried out on aircraft(s) ensuring compliance with all applicable standards and relevant technical data to optimize serviceability of aircraft(s) and support operational schedules. Accountabilities Safety & Quality: Ensures that the aircraft Effectivity is correct and that the latest revision is being referenced, prior to the use of approved maintenance data. Carries out maintenance work in compliance with company, health and safety and airport procedures and regulations. Cost: Considers and is aware of Line Maintenance expenditure to ensure cost effective utilisation of time and materials. Service: Establish and effectively maintain aircraft exterior and interior cabin standards as expected of a leading world class airline. Operational Performance: Awareness of on time performance (OTP) targets set by the VPTO, while delivering the safety of the operation by maintaining the airworthiness state of the assigned aircraft to the highest standards. Innovation: Aware and using latest technologies to drive effective and efficient solutions. Strategy: Ensure full awareness of Etihad OGSM and Line/Cabin Maintenance operational strategy. Staff Performance: Ensure staff competency, capability, development and training is actioned and maintained by effective and timely use of i-Achieve, CPM, i-Learn, Etihad Policies and Procedures and other tools as appropriate. Education & Experience Essential: High School leaving Certificate/or Education to university/college degree. Valid aircraft maintenance license EASA OR GCAA- preferably both 2 Etihad aircraft types (at least one of level 3 B787/A350/A320) is preferable. Essential: Minimum of 5 years’ experience in aircraft maintenance of which 3 years is in a Line Maintenance environment. Essential: Current Experience and in-depth knowledge of AMOS – Maintenance Information System Essential: Experience and knowledge of lean, modern working practices with a leading airline. About Etihad Airways Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands. Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.

etihad.com - 29 days ago - 5 years of experience

Etihad Airways - Abu Dhabi, UAE

Synopsis As an Aircraft Technician, you are responsible to perform and certify aircraft maintenance tasks as per operational requirements to timely identify and rectify defects and to ensure safety of flight operations Accountabilities Ensure maintenance is performed at the highest level in accordance with relevant technical Data and in that respect keeps him/herself updated on current and new Technical and Quality Notices issued also general/technical information. Ensure maximum attention is given to on time performance, by assuring that all materials, tooling and equipment along with associated documentation is prepared in advance to the task in hand Inform and consult with LAE as required to enable LAE to maintain a complete overview of Aircraft Maintain a FOD free working area and clean up bay area before and after work Develop oneself and increase Aircraft knowledge with ultimate goal for further career development Accept appropriate training that will enable a more effective contribution Proactively participate in all Health and Safety matters Promote a reporting culture that aligns with the companies ethos Ensure that all unused serviceable and unserviceable items are returned to stores with the correct label attached Ensure any tooling or equipment used is duly cleaned and returned in serviceable condition, or clearly labeled if defective. Education & Experience Valid aircraft maintenance license (ICAOII license with one EY Type acceptable for conversion as GCAA CAR-66. or Minimum Basic EASA66 B1 or GCAA CAT A). Formal aircraft apprenticeship or equivalent and 3 years Line/Base Maintenance Environment experience About Etihad Airways Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands. Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.

etihad.com - 29 days ago

Etihad Airways - Abu Dhabi, UAE

Synopsis Perform and assist line, light and heavy mechanical maintenance to ensure operations are executed safely and efficiently. Accountabilities Execute line, light and heavy aircraft and cabin maintenance as directed by Technicians and Engineers to ensure proper functioning of equipment according to safety standards and regulations Monitor and document maintenance activities to ensure accurate completion of mandatory documentation Track data and a wide range of technical information to ensure they are properly documented in line with regulations Monitor equipment availability to ensure it is timely requested to warehouses to avoid activities? interruptions Monitor equipment labelling and packing to ensure compliance to standards Properly store and maintain tooling and equipment to ensure it is organized according to internal procedures and regulations. Education & Experience Minimum Diploma (2 years or more), Familiarity with maintenance regulations is required. Minimum of 1 year of experienwithin relevant field. About Etihad Airways Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands. Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.

etihad.com - 29 days ago

Etihad Airways - Abu Dhabi, UAE

Synopsis Our Cabin Crew are truly global citizens who share a collective passion for caring for our guests, inspired by the traditional Arabian hospitality found in our home, Abu Dhabi. Our Cabin Crew aspire to surpass our guest’s expectations and inspire our customers through innovative hospitality whilst ensuring the onboard safety of each of our guests. We are currently looking for exceptional people to join our team of award winning Cabin Crew. If you have a desire to provide world class in-flight service whilst travelling the world, we encourage you to apply for one of these truly amazing positions. Accountabilities - Education & Experience EDUCATION and EXPERIENCE Minimum High School certification or any higher education. Fluent English verbal and written comprehension; another language is an additional benefit. Must be at least 20 years old on the date of joining. Confident in water and be able to swim with the aid of a flotation device. Minimum height is 165 cm No tattoos or body piercing (exception for one earring in the lower lobe of each ear for females only) that would be visible whilst wearing the Etihad uniform (bandages and cosmetic coverings are not permitted). No criminal record. Excellent personal presentation, style and image. Willing to serve alcohol, including during the holy month of Ramadan. Willing to comply with UAE and GCAA visa, medical and health screening requirements. About Etihad Airways Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands. Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.

etihad.com - 29 days ago

Etihad Airways - Abu Dhabi, UAE

Synopsis Our Cabin Crew are truly global citizens who share a collective passion for caring for our guests, inspired by the traditional Arabian hospitality found in our home, Abu Dhabi. Our Cabin Crew aspire to surpass our guest’s expectations and inspire our customers through innovative hospitality whilst ensuring the onboard safety of each of our guests. We are currently looking for exceptional people to join our team of award winning Cabin Crew. If you have a desire to provide world class in-flight service whilst travelling the world, we encourage you to apply for one of these truly amazing positions. Accountabilities - Education & Experience EDUCATION and EXPERIENCE Minimum High School certification or any higher education. Fluent English verbal and written comprehension; another language is an additional benefit. Must be at least 20 years old on the date of joining. Confident in water and be able to swim with the aid of a flotation device. Minimum hight is 165 cm No tattoos or body piercing (exception for one earring in the lower lobe of each ear for females only) that would be visible whilst wearing the Etihad uniform (bandages and cosmetic coverings are not permitted). No criminal record. Excellent personal presentation, style and image. Willing to serve alcohol, including during the holy month of Ramadan. Willing to comply with UAE and GCAA visa, medical and health screening requirements. About Etihad Airways Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands. Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.

etihad.com - 29 days ago

Etihad Airways - Abu Dhabi, UAE

Synopsis Produce according to production plans and specification food components for all airline, VIP customer and non-airline to be compliance with set standards in quality, hygiene, productivity and guest satisfaction. Train and guide junior staff and to ensure standards are meet and exceeded. Accountabilities 1 Ensure food produced is of sufficient quality to deliver customer satisfaction as judged by meal tasting panel’s statistical analysis of customer feedback. 2 Follow instructions from senior chef relating but not limited to food hygiene, productivity and HACCP 3 Liaise with relevant sections within the department to ensure effective communication and productivity. 4 Work with the HSEQ officers to ensure that the levels of food hygiene within the operation at least meet or exceed regulatory and customer requirements. 5 Follow and report where necessary discrepancies in recipes to ensure maintaining accurate recipe data to allow accurate cost data to be provided to Etihad Airways and other customers. 6 Participate as required in menu presentation and workshops to support EAS Caterings role within the Etihad menu development process and EAS Catering Food Services department in other revenue streams. 7 Ensure safety guidelines are follow and machinery is used in the correct way and report and issues to relevant persons Education & Experience Qualification & Education: Secondary education and formal catering certificate or apprenticeship from recognized international institutes. Experience: Minimum 2 years of international experience in hotel & catering, preferably in in-flight catering and/or food processing/manufacturing. About Etihad Airways Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands. Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.

etihad.com - 25 days ago - 2 years of experience

Etihad Airways - Abu Dhabi, UAE

Synopsis To complete all assigned work to a high standard providing a clean and safe environment for the preparation of airline food. Accountabilities 1. To undertake and perform complete daily tasks assigned by team leader and higher management ensuring that relevant SOPs are followed and performed to the highest standards according to established procedures. 2. Organize and store all materials and tools in a safe and orderly manner in compliance regulation, Instructions and company policies. 3. To transport food, bars, dry store and equipment from respective departments requested location and maintain accurate and on time delivery of all catering related services to customers as per specification and standards. 4. Vehicle loading is strapped and all health and safety regulations are adhered to pm site / apron. 5. Ensure proper usage of laundry equipment’s and, assist in identifying all types of garments, airlines laundry from damages, shrinkage, and colour fade and sorting and packing for the other airlines linen. 6. Correct handling and operation of all machines, materials and equipment including the cleaning, packing and storage in accordance with the directions and guidelines given. 7. Follow instructions from Team Leader relating but not limited to hygiene, productivity and HACCP. Awareness of all safety policies and processes for the role. 8. To report any serious breaches of safety and hygiene rules that are observed during duty to the immediate Team leader /supervisor. Education & Experience • Basic education. • No experience required. About Etihad Airways Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands. Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.

etihad.com - 25 days ago

Etihad Airways - Abu Dhabi, UAE

Synopsis The SAP GRC Expert will be responsible for Service to identify, detail and solve reported incidents such as functional defects and malfunctions in interfaces. Adaptive Maintenance BAU Enhancement: Service to provide for new configuration or custom development updates, additions, and deletions within the implemented system and functionality that is already in production as well as enabling existing functionality. Accountabilities Support SAP tickets within agreed SLA timelines Responsible for Tickets and Incidence management for supporting/preventive and perfective maintenance Address bug fixes arising in SAP application system Prepare RCA for major incidence Support system audit for SAP system Regular monitoring of batch jobs/interfaces and take corrective actions User Administration – This would cover User id creation, User id deletion and User-details Modification. Role and Profile Administration – This would cover Role + Profile activation based on approval and checks on Separation of Duty, Role + Profile Update, Role + Profile deletion, and Role + Profile Modification. Security Monitoring – This would include execution of reports to validate the controls defined by internal and external audits such as a SOX Audit. Security Troubleshooting – This would include resolving user access problems for different transactions and other system administration problems. Business Process Analysis & Reengineering, Business/Solution Architecture in the areas of GRC Configurations The consultant should be an expert in requirement gathering, gap analysis, business process mapping, blueprinting, functional specifications preparation, training manuals and configuration related documentation, configuration, testing, training and support Perform post go-live support activity such as system monitoring, interface etc. Respond and fix day-to-day incidents / bugs raised in the production environment after go-live Should be open to learn New sub module in GRC / Basis and carry positive attitude To adapt to agile methodology of support Education & Experience 5 - 7 years of relevant SAP support experience, including SAP implementation knowledge Bachelor’s degree in Computer Science or related degree is mandatory Ability to troubleshoot issues and provide the required resolution Ability to interact with Business and Key Management stakeholders Knowledge of industry best practices and standards Good communication skills About Etihad Airways Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands. Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.

etihad.com - 25 days ago - 5-7 years of experience